Things people ask us

In short, two things. First, every active ingredient on our label is listed with its exact dose in milligrams, with no proprietary blends. Second, every batch is tested by an independent third-party laboratory before it ships. Most supplements sold in pharmacies or online do neither.

Because a proprietary blend lets a brand hide how much of each ingredient is actually inside. The total weight is listed, but the individual doses are not. That makes it impossible to know whether you are getting a meaningful amount of anything, or just a token amount of a headline ingredient. Every Krypton formula lists every active ingredient, to the milligram.

Yes, every batch. We test for potency (what is actually in the product), purity (heavy metals, microbes, and other contaminants), and identity (that each ingredient is what we ordered). The certificate of analysis for any batch is available on request. Email contact@kryptonenergylabs.com with the batch number on your bottle and we will send it within one business day.

In HACCP-compliant facilities in Northern Europe. HACCP is the internationally recognised food safety system for food and supplements, covering every step from raw materials to final packaging. Many of our manufacturing partners also hold ISO 22000 and GMP certification, which we list on the product page where it applies.

Start with your goal: energy, mental clarity, body composition, recovery, or immunity. Each Krypton category is organised around a goal. If you are unsure, take our supplement quiz. It takes about two minutes, and we will recommend a set of formulas to start with. No pressure to buy more.

It depends on the formula, and on you. Some people notice a difference within the first week. For others, it takes four to eight weeks of consistent daily use. Food supplements are meant to complement good sleep, training, and a varied diet, not replace them.

In most cases, yes. Krypton formulas are designed to be combined, and we avoid overlapping doses across our range so you are not doubling up. If you take medication, talk to your doctor before adding any supplement.

Many are. Vegan products are clearly marked on each product page (look for the gold "Vegan" label). A small number of our formulas, including marine collagen, omega-3, and a few softgels made with bovine gelatin, are not vegan, and the product page says so.

Every product page lists the allergens in that formula on a clay-coloured label ("Contains fish", "Contains soy", and so on). If a product contains no allergens, it carries an "Allergen-free" label. The complete ingredient list is published on every product page.

We can’t give a general answer, because it depends on the specific ingredients and your circumstances. The safe answer is to consult your doctor or midwife before starting any supplement during pregnancy or while breastfeeding. They know your situation in a way we don’t.

Some supplements can interact with prescription medicines. St John’s wort, high-dose vitamin K, and certain herbal extracts are common examples. If you take medication regularly, check with your doctor or pharmacist before starting any new supplement. They can quickly check it against your medication.

In a cool, dry place, out of direct sunlight. A kitchen cupboard or bedside drawer is ideal. There is no need to refrigerate. Keep the original packaging until it is empty, so you have the batch number and best-before date to hand.

We ship to all EU countries, plus the UK, Switzerland, and Norway: more than 30 destinations in total. Tracked flat-rate shipping starts at 29 DKK, and shipping is free across the EU and Norway on orders of 500 DKK (about €75) or more. Delivery within the EU and to Norway takes 3–5 business days.

Delivery within the EU and to Norway takes 3–5 business days, and orders to Denmark and Germany often arrive in 2–3 business days. Orders to the UK and Switzerland also take 3–5 business days, but customs clearance can add time. Every order is tracked.

You will receive a tracking number by email as soon as your order leaves our warehouse, usually within one business day of ordering. If you haven’t received it after 48 hours, check your spam folder, then write to us.

We offer a 30-day satisfaction guarantee. If a product is not right for you, write to us within 30 days of receiving it and we will refund your order. No questions asked, and no need to send anything back. We would rather lose a sale than keep a customer who isn’t getting value.

Email contact@kryptonenergylabs.com with your order number and the product you want refunded. We refund to your original payment method within two business days. You don’t need to send the product back.